The Safari Guide to Business Tweetiquette

“What I hate most about Twitter: finishing a good tweet, having -1 characters left, and then having to decide which grammar crime to commit.” @heathtessman

This tweet from Melbourne Rebels hooker Heath Tessman sparked some interesting conversation around the office about Twitter etiquette, revealing our collective pet hates and highlighting the need for a clear definition between personal and company tweets.

It’s a bit of a grey area just where to draw the line between relaxed and just lax when it comes to tweeting for business, so after serious discussion we narrowed our combined Twitter peeves and pointers, compiling our Safari Guide to Business ‘Tweetiquette’:

Just as you wouldn’t on your website, don’t let typos go<br /> on Twitter. Check everything<br /> and if necessary delete<br /> misspelled tweets.<br /> Abbreviate rather than intentionally misspell. This way at least it’s obvious you’re saving space and not short a copywriter.<br /> Grammatical symbols are your best friend! So don’t forget to use them, an ampersand saves you two characters every time…<br /> Don’t give a running commentary over multiple tweets (oh hey, Kanye). It’s hard to follow and make sense of. Bear in mind, you’re micro blogging.<br /> If you want to be retweeted, keep it short. Retweeters need enough spare characters to include your name and their addition without cutting your original tweet short or they<br /> won’t bother.<br /> Twitter isn’t about broadcasting commercial messages.<br /> It’s about thoughtfully<br /> engaging with others in conversation, contributing meaningfully and building real contacts and connections.<br /> Following too many people<br /> (an amount disproportionate to those following you) makes you look like a spam account.<br /> Know the difference between hashtags and tweeting at people.<br /> Hashtags are a way to label tweets so that other users can see tweets on the same topic.<br /> Tweeting at someone directs your public tweet at that person/account, so make sure the content is something you both want to be publicly affiliated with.<br /> And finally… our web developer @jason_oz’s biggest hate of all: beware of hashtag overload. Resist temptation and don’t load your tweets with hashtags to make them appear on trending pages. It significantly reduces<br /> the credibility of your tweets<br /> (to approximately nil),<br /> making them hard to read and understand and throwing them in the general category of spam.<br />

So there you have it, our first basic pointers to successful business tweeting. We’re sure the list will grow and change and we welcome any contributions, so if you have a handy hint or point to contest – tweet us!

Meet the team!

xmas-party
2011 was a big year for WhiteRhino with four new team members starting. For those looking to put a face to the name, above are a few snaps from our Staff Christmas Party at Number 8 at Crown.

Main picture (clockwise from front left): Jeremy, Andrew, Karen, Jason, Liz, Nadia, Jacqui, Grace and Susan.

Rhinos like to party

We’re still partying after heading to the Vengaboys gig last week..

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Merry Christmas and Happy New Year from the team at WhiteRhino

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Bet you didn't know we could swim

 

See what other tricks we’ve got up our sleeve in 2012.

We’re all heading for the beach as of 24 December 2011 and we’ll return on 9 January 2012, ready to dive back into the next creative safari.

Merry Christmas and Happy New Year from the team at WhiteRhino.

Andrew, Jeremy, Nadia, Jason, Karen, Grace, Jacqui, Liz & Susan - who all can swim!

Illustration by Jess McGeachin

The Designers’ Cake

cake

As a true Apple fan, Mum made me this cake for my birthday on the weekend!

QR codes make Christmas giving as easy as window shopping.

eBay and Toys for Tots have teamed up to launch an animated shopfront with The GIVE-A-TOY Store. The interactive storefront launched in New York and San Francisco and invites passers-by to window shop ‘for good’.

Passers-by can select the toy they wish to donate simply by scanning the accompanying QR code, making the donation directly from their phone.

Collecting Christmas gift donations for disadvantaged children, the virtual store engages passers-by making it easy and fast to donate while creating a feel-good experience with the animated window. The clever use of QR codes and the digital window adds an exciting new element to traditional shopping and is perhaps a precursor of things to come!

WhiteRhino has a simply good time at MTC!

WhiteRhino ads for our client Simply Energy, Melbourne Theatre Company season sponsor.

Some of our ad work for Simply Energy, MTC season sponsor. Foyer poster and page three programme ads for productions of ‘Hamlet’ and ‘The Importance of Being Earnest.’

Thanks to Simply Energy for tickets to the amazing ‘Importance of Being Earnest’, great night!

The Design Files Open House

The Design Files Open House

Nadia and I popped into The Design Files Open House in Fitzroy Saturday morning to be inspired and eat cupcakes… Here are a few quick snaps we took in between swooning over cushions, bowls and Beci Orpin prints.

Adding personality to the brand even in adversity. Clever stuff CarSales

carsales_dogate2

Very clever redirection on content. Disgruntled because content I had earmarked to view again wasn’t there? - The opposite - divert my attention into humour - I was almost suckered into thinking the brand (Holden maybe) was advertising specifically on 404 errors. Great stuff CarSales.

THE CD COVER NO-NO - Presentation Tips for Design Students

It’s important to design things you love. Working with ideas and concepts that inspire you is what makes designing fun and that’s the best part about this job, it can be really fun. Design tutors often use this technique to get students thinking and engaged in the wonderful world of design…

When showing your portfolio to a potential employer however, it’s important to show diversity so often it’s these pieces that will bring your work down. They stand out in a portfolio like a beacon – so much so that we’ve coined the phenomenon the ‘The CD Cover No-No’.

As a designer, being creative is only half the challenge. Being creative within the confines of a client’s brief can often be what takes a real stretch of the imagination and this is what we don’t get to see in the example cover art you’ve mocked up for your favorite band. Work like this makes up a very small part of the workload too and is more often than not shopped out to illustrators or artists so instead of showing us how creative you are without constraint, show us how you bring that passion to other things.

Just because you don’t have real clients doesn’t mean you can’t create real briefs. What does your Uncle Frank do? Own a garage. Does your next door neighbor still run a health and fitness business from home? Yes. These are your clients. Create your own brief from here and start designing around it.

Develop Uncle Frank a ripper logo, create some indicative stationery or maybe what his imaginary service car could look like. For your neighbor’s fitness business mock up some brochures, a web splash page or even some social media design. Yes, this is imaginary work but I guarantee it will better show your understanding of what’s involved in being a designer and go a long way towards you actually selling your skills and abilities to prospective employers.

So get rid of the cover art you did for your mate’s MySpace band page. It’s a definite folio no-no. Instead, show work that highlights your ability to come up with inspired and creative ideas no matter what the job. If you can make a family garage or backyard fitness business look just as interesting as your favorite indie band, then you can probably make someone else think so too – and that’s what makes a designer.